Help & Japan Rental Knowledge Base
Explore Japanese rental terms including COE, guarantors, deposits, key money and contracts. Check application conditions, submit housing requirements or contact a representative.
Japan Rental Knowledge Base
A COE certifies a preliminary assessment of residence-related entry conditions. It supports a visa application but is not a visa and does not guarantee a visa or entry.
Read full explanationLegal status categories for foreigners to legally stay and engage in activities in Japan (e.g., Student, Engineer/Specialist in Humanities/International Services, Dependent, Permanent Resident, etc.).
Read full explanationA company that fulfils a guarantee to the landlord for unpaid rent or other events covered by its contract. Registration under the ministry’s rent debt guarantor scheme is voluntary.
Read full explanationA person jointly liable for a tenant’s debts under a guarantee contract. Eligibility depends on the landlord or guarantor; Japanese nationality is not a universal requirement.
Read full explanationA person who helps reach the tenant in emergencies. Being listed as an emergency contact alone does not normally create a rent guarantee obligation. Check each property’s requirements.
Read full explanationA deposit secures obligations such as unpaid rent, with the balance returned after move-out settlement. Key money is normally a non-refundable signing cost.
Read full explanationMonthly common service fee for shared corridor lighting, elevator maintenance, waste disposal, and daily common area upkeep.
Read full explanationLeases often require household contents and tenant liability cover. This is a contractual condition, rather than a blanket statutory insurance obligation for every tenant.
Read full explanationThe cost of replacing a lock or resetting access controls. Check the quote and contract for whether this is done, the charge and who pays.
Read full explanationResidential rent in Japan is generally non-taxable; office and other business rent is generally taxable. Treatment depends on the property’s use and the nature of each charge.
Read full explanationA way for a licensed real estate transaction specialist to explain important matters by two-way video, with clear documents, audible explanations and real-time questions.
Read full explanationA questionnaire collecting housing preferences and applicant information. Its format, required fields and submission timing vary by agent, manager and property.
Read full explanationContinuous time with your current employer, distinct from school year. Rental screening also considers income, employment type and other evidence.
Read full explanationThe number counts separate rooms; K is a kitchen, DK a dining kitchen, and LDK a living/dining/kitchen area. The code alone does not establish quality or permitted occupancy.
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Frequently Asked Questions (FAQ)
1. What are the application ID and passcode?
ELB employs a password-free secure credential system. After you submit your rental requirements through the form, the system will automatically generate a 16-digit anti-confusion number (e.g., A3K9-8F2Q-1M4P-7X2W) and a 6-digit query password (e.g., 7K9-2X4), along with a direct access link. No account is needed. Save both the ticket ID and Passcode, or the direct access link, to check progress, read review comments and add information when editing is available.
2. How long after submitting my request will a Japanese real estate consultant contact me?
After submission, a representative will follow up using your contact details. Timing depends on business hours and enquiry volume. Keep your contact details available and save your ticket ID to check progress.
3. What is the "Ankēto" (Questionnaire) in Japanese Real Estate Rentals?
The questionnaire collects your budget, area, residence status and work or school details. ELB’s form sends these requirements to a representative. Individual properties may require separate documents from managers or guarantors. Completing a questionnaire does not mean screening approval.
4. How can international students who haven't entered Japan yet view properties and sign contracts?
Submit your planned arrival date, COE status and housing requirements so your contact can check properties accepting overseas applicants. Online viewings, IT explanations, contracts and key handover depend on the property, screening, identity checks and payment. Confirm each step before finalising travel.
5. Can I rent without a Japanese joint guarantor?
Some properties accept a guarantor company; others also require a personal joint guarantor. Your contact should confirm acceptance, emergency contact location and language requirements, and fees for each property. State accurately if you do not have a Japanese guarantor.